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-   -   Fundamental Design fault or lack of QC with the F-3X (http://www.tiffen.com/forum/showthread.php?t=165)

hjbyeo 08-23-2009 10:57 PM

Fundamental Design fault or lack of QC with the F-3X
 
I just got my F-3x recently (abt a month), and having owned a F-3X (Sand) previously, I can't help but notice that the base cushioning had shrinked!!! :mad:

Just look at the picture below...
[IMG]http://lh4.ggpht.com/_1clkK-kSxGQ/SpIOaiSLc-I/AAAAAAAADvs/oLaLeYV6vzQ/s800/_IGP6392.jpg[/IMG]

You can see that the padding doesn't cover the entire base. I've measured it, and it's almost 2inches less!!

Have filed a case with Support, but it's taking a long time for product manager's feedback. I'll like to find out from anyone owning the F-3X if you ever seen this (see picture) before, or if yours similar.

hjbyeo 08-25-2009 09:35 PM

Just a favour to the F-3x owners, can you check your base padding and see if it's something like the 1 you see in my picture.

gazkw 08-27-2009 05:43 AM

just checked mine as well (F3x ruggedwear)... same thing issue as hbyeo - the base padding is insufficient to cover the entire bottom.

this is not so with my J3 where the entire base is covered nicely with padding.

this is very disappointing as domke is marketed as a quality bag, photographers for photographers and yet we see such fundamental design flaws in new products. what happened to the attention to detail on older products?

anyway of getting anyone's attention to get this rectified?

i sure hope domke products are not going downhill...

Andrea 08-27-2009 07:49 AM

Please contact me directly about this at [email]Arauch@tiffen.com[/email].

JulietteKlonk 01-05-2010 05:30 AM

You made some good points there.

hjbyeo 01-22-2010 10:01 AM

The team at Domke, Tiffen had fixed the issue for me. :D

kjohn 02-23-2010 09:35 AM

[QUOTE=gazkw;940]just checked mine as well (F3x ruggedwear)... same thing issue as hbyeo - the base padding is insufficient to cover the entire bottom.

this is not so with my J3 where the entire base is covered nicely with padding.

this is very disappointing as domke is marketed as a quality bag, photographers for photographers and yet we see such fundamental design flaws in new products. what happened to the attention to detail on older products?

anyway of getting anyone's attention to get this rectified?

i sure hope domke products are not going downhill...[/QUOTE]


Funny you mentioned this... I just checked my F3x and it's exactly the same. The interesting tidbit is that mine is anchored in the middle, so there is about a little less than an inch on both sides exposed. I suppose this explains the mysterious crack on my Nikon SB-800?! However, the base of my J3 is covered nicely with padding as well. Sadly, I am in Thailand and won't be back in the US for a while, so I can't do anything about it any time soon :(

dkanarek 02-25-2010 02:39 PM

Domke F-3X shrinking padding issue
 
Based on previous posts I’ve notice that Domke/Tiffen is addressing shrinking padding issue on F-3X bags. I’ve purchased my Domke F-3X bag about a month ago and unfortunately did not find out about this until recently and can not exchange mine. Yesterday I emailed Andrea to see what Domke/Tiffen is doing to rectify this problem and currently waiting for response, until than I'm sorry to say but my Domke is going on a shelf, I just can not risk damaging any of my gear.:(

Andrea 02-25-2010 02:56 PM

Hi, sorry, I was away at a tradeshow in California and took the red eye back on Tuesday night, so yesterday was a bit foggy for me. I did see your email and if you would just send a picture of the problem I'm more than happy to help you.

Thanks,
Andrea

dkanarek 02-25-2010 04:52 PM

I'll certainly do that over the weekend, and I'm sorry for rushing you - totally forgot about PMA.;)


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