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-   -   Broken Leg (http://www.tiffen.com/forum/showthread.php?t=258)

John 03-04-2010 07:41 PM

Broken Leg
Hi everyone. First time here since my sticks broke.

I have the Provista GR with the FM 18^2 head. It's a great tripod I got off Amazon last September. Well I went to a shoot yesterday and the leg sheered off on the metal piece that is the bowl that the legs attach to on the side with the level in it. I'm looking for a replacement bowl if anyone knows where I can order one or if this is still under warranty.

Thank you very much.

lboden 03-05-2010 08:26 AM

10 year warranty
Hi John:

please contact me at [email]lboden@tiffen.com[/email] or 800 645 2522 x 3228. You are covered by our 10 year warranty.


lboden 04-26-2010 10:42 AM

10 year warranty
Hi John

Glad you love your tripod but had a problem. We will send you a replacement bowl at no charge. Please e mail me at [email]lboden@tiffen.com[/email] with information and we will send out replacment same day.


Jessiemyles 07-29-2010 02:33 PM

I am also looking for the replacement of my tripod...^_^

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