Thread: Rattling filter
View Single Post

  #2  
Old 05-06-2011, 07:58 AM
jillconrad
Guest
 
Posts: n/a
Default

The filter glass is secured by a lock ring that screws in from the top. The lock ring has backed off from the glass either because it was not secured tightly enough during assembly or the wrong lock ring was used. There are 2 slots, opposite of each other on the lock ring. You can use a compass tool to screw the lock ring down tightly, but it can be tricky. If it slips, it can scratch the ring or the glass. The other option would be to return them to us and we will either repair or replace the filters at no charge. If you do return, please have them sent to my attention - Jill Conrad.
Reply With Quote