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Broken Tripod Leg
Old 11-09-2010, 09:55 AM
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Default Broken Tripod Leg

I've got a Provista Air 18 tripod that I purchased in March of 2008. Recently one of the lower leg segments came off during a shoot. Upon examination I could see that one of the hex locking mechanisms (the one connecting the leg to the upper segment) had broken and allowed the leg to slip off.

I think I'm covered under warranty, but I think I could replace the part and fix it myself if I can get the broken piece. Is there any way to obtain this part?

If not, what kind of turnaround can I expect on a warranty claim?

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